/* ===== TUNEL — stiluri specifice (folosește tokenii din styles.css) ===== */

.grow{flex:1}

.tunel-mark{font-family:'Fraunces',serif;font-weight:600;letter-spacing:.14em;color:var(--gold2);font-size:26px}
.tunel-mark.sm{font-size:19px;letter-spacing:.12em}

/* ---- login ---- */
.loginwrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}
.logincard{width:100%;max-width:340px;background:var(--shell);border:1px solid var(--line2);border-radius:16px;padding:28px 26px;display:flex;flex-direction:column;gap:14px}
.loginhead{text-align:center;margin-bottom:6px}
.loginsub{font-size:11.5px;color:var(--mut);margin-top:6px;letter-spacing:.04em}
.fld{display:flex;flex-direction:column;gap:6px}
.fld span{font-size:11px;color:var(--mut);text-transform:uppercase;letter-spacing:.05em}
.fld input,.finput{font-family:inherit;font-size:13.5px;color:var(--ink);background:var(--inset);border:1px solid var(--line);border-radius:9px;padding:9px 11px;transition:.15s}
.fld input:focus,.finput:focus{outline:none;border-color:var(--goldline)}
.btn-primary{font-family:inherit;font-size:13px;font-weight:600;color:var(--bg);background:var(--gold);border:1px solid var(--gold);border-radius:9px;padding:9px 16px;cursor:pointer;transition:.15s}
.btn-primary:hover{background:var(--gold2);border-color:var(--gold2)}
.btn-primary:disabled{opacity:.55;cursor:default}
.loginerr,.modalerr{font-size:12px;color:var(--red);background:var(--redsoft,transparent);border:1px solid var(--redline);border-radius:8px;padding:8px 10px}
.backlink{font-size:11.5px;color:var(--mut);text-align:center;text-decoration:none;margin-top:2px}
.backlink:hover{color:var(--gold2)}

/* ---- top ---- */
.who{font-size:11.5px;color:var(--mut);margin-right:4px}
.who b{color:var(--ink2);font-weight:600}

/* ---- filtre ---- */
.filters{display:flex;flex-wrap:wrap;align-items:flex-end;gap:12px;padding:16px 22px;border-bottom:1px solid var(--line);background:var(--panel)}
.fgrp{display:flex;flex-direction:column;gap:5px}
.fgrp label{font-size:10.5px;color:var(--mut);text-transform:uppercase;letter-spacing:.05em}
.fgrp .periodsel,.fgrp .finput{min-width:120px}
.fgrp .finput{width:104px}
.filters .btn-primary{height:35px}

.seg-summary{padding:11px 22px;font-size:12px;color:var(--ink2);border-bottom:1px solid var(--line);display:flex;gap:18px;align-items:center;flex-wrap:wrap}
.seg-summary b{font-family:'Archivo',sans-serif;color:var(--gold2);font-variant-numeric:tabular-nums}
.seg-summary .warn{color:var(--red)}

/* ---- tabel clienți ---- */
.tblwrap{overflow-x:auto}
.ctbl{width:100%;border-collapse:collapse;font-size:12.5px}
.ctbl th{text-align:left;font-size:10.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--mut);font-weight:500;padding:11px 14px;border-bottom:1px solid var(--line);position:sticky;top:0;background:var(--shell)}
.ctbl td{padding:11px 14px;border-bottom:1px solid var(--rowline);color:var(--ink2);vertical-align:middle}
.ctbl tr:hover td{background:var(--panel)}
.ctbl .vcol{text-align:right}
.ctbl td.vcol{font-family:'Archivo',sans-serif;font-variant-numeric:tabular-nums;color:var(--ink-strong)}
.ctbl .cname{color:var(--ink-strong);font-weight:600}
.ctbl .cprods{color:var(--mut);font-size:11.5px;max-width:280px}
/* mod „apel activ": rândul la care se sună = evidențiat; restul estompate (gri, ~80%) */
.ctbl.callmode tr:not(.calling) td{background:var(--panel);opacity:.8;transition:opacity .15s}
.ctbl tr.calling td{background:rgba(205,169,106,.18)}
.ctbl tr.calling:not(.cmtsub) td{padding-top:16px;padding-bottom:16px}
.ctbl tr.calling td:first-child{box-shadow:inset 3px 0 0 #9a7a2e}
.ctbl tr.calling .cname{font-weight:700;color:var(--green)}
/* telefon: chenar verde cu outline (nu ocupă spațiu → nu deplasează clopoțelul) */
.ctbl tr.calling .phonewrap .num{border-radius:7px;outline:1.7px solid var(--green);outline-offset:3px}
/* pe rândul activ chenarul verde (outline-offset 3px) iese ~5px sub număr → lasă loc
   ca să NU se suprapună cu ora ntfy; rândul activ are oricum padding mai mare, nu crește. */
.ctbl tr.calling .phonecol .ntfytime{margin-top:7px}
.ctbl .empty{text-align:center;color:var(--mut);padding:28px}
.ph-bad{color:var(--red);font-size:11px}
.datecell .dt-time{color:var(--mut2);font-size:11px}
.tag{display:inline-block;font-size:10px;padding:1px 7px;border-radius:11px;border:1px solid var(--line2);color:var(--mut);font-family:'Archivo',sans-serif}
.tag.gold{color:var(--gold2);background:var(--goldsoft);border-color:var(--goldline)}
.tag.green{color:var(--green);background:var(--greensoft);border-color:var(--greenline)}
.tag.blue{color:var(--blue);background:var(--bluesoft);border-color:var(--blueline)}
.tag.red{color:var(--red);background:var(--redsoft,transparent);border-color:var(--redline)}
.tag.mut{color:var(--mut2)}

/* ---- modal utilizatori ---- */
.modal{position:fixed;inset:0;background:rgba(0,0,0,.55);display:flex;align-items:center;justify-content:center;z-index:60;padding:20px}
.modal[hidden]{display:none}
.modalcard{width:100%;max-width:480px;background:var(--shell);border:1px solid var(--line2);border-radius:14px;padding:18px 20px;display:flex;flex-direction:column;gap:14px}
.modalhead{display:flex;justify-content:space-between;align-items:center}
.modalhead b{font-size:14px;color:var(--ink-strong)}
.newuser{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.newuser .finput{flex:1;min-width:90px}
.linkbtn{background:none;border:0;color:var(--red);font-size:11.5px;cursor:pointer;font-family:inherit}
.linkbtn:hover{text-decoration:underline}

/* ---- imagini produse in tabel ---- */
.prodcell{display:flex;gap:5px;flex-wrap:wrap;align-items:center}
.prodimg-wrap{position:relative;display:inline-flex}
.prodimg{width:46px;height:46px;object-fit:contain;background:#fff;border:1px solid var(--line2);border-radius:9px;padding:2px;box-sizing:border-box;flex:none}
.prodimg.lg{width:56px;height:56px}
.prodimg-wrap .qb{position:absolute;right:-5px;top:-5px;min-width:15px;height:15px;padding:0 3px;display:inline-flex;align-items:center;justify-content:center;font-family:'Archivo',sans-serif;font-size:9.5px;font-weight:700;color:var(--bg);background:var(--gold);border-radius:8px;font-style:normal;line-height:1}

/* ---- buton trimite SMS ---- */
.smsbtn{display:inline-flex;align-items:center;gap:6px;font-family:inherit;font-size:11.5px;font-weight:600;color:var(--gold2);background:var(--goldsoft);border:1px solid var(--goldline);border-radius:8px;padding:6px 10px;cursor:pointer;transition:.15s}
.smsbtn:hover{background:var(--gold);color:var(--bg);border-color:var(--gold)}
.smsbtn svg{width:14px;height:14px;stroke:currentColor;fill:none;stroke-width:1.7}
.smsbtn:disabled{opacity:.4;cursor:not-allowed;color:var(--mut2);background:var(--inset);border-color:var(--line)}

/* ---- telefon + buton „trimite notificare" (ntfy) + dropdown „sun de pe" ---- */
.phonewrap{display:inline-flex;align-items:center;gap:10px}
/* numărul + ora apăsării (ntfy) în coloană la stânga clopoțelului; coloana (~31px) rămâne
   sub înălțimea butonului-clopoțel (36px) → rândul NU își schimbă înălțimea când apare ora. */
.phonecol{display:inline-flex;flex-direction:column;align-items:flex-start;justify-content:center;line-height:1.1}
.ntfytime{display:inline-flex;align-items:center;gap:3px;font-size:11px;line-height:1.15;margin-top:1px;color:var(--mut2);font-variant-numeric:tabular-nums;white-space:nowrap}
.ntfytime:empty{display:none}
/* X roșu lângă oră: spațiul e rezervat mereu (visibility, nu display) ca să NU sară layout-ul;
   apare doar la hover pe timestamp; click → șterge ora. */
.tsdel{visibility:hidden;display:inline-flex;align-items:center;justify-content:center;width:13px;height:13px;padding:0;margin:0;border:0;background:none;color:var(--red);font-size:13px;font-weight:700;line-height:1;cursor:pointer;border-radius:4px}
.ntfytime:hover .tsdel{visibility:visible}
.tsdel:hover{background:rgba(225,90,90,.16)}
.phonewrap .num{font-size:14.5px;font-weight:700;color:var(--ink-strong)}
.callbtn{flex:none;width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;padding:0;color:var(--gold2);background:var(--goldsoft);border:1px solid var(--goldline);border-radius:9px;cursor:pointer;transition:.15s}
.callbtn svg{width:20px;height:20px;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.callbtn:hover{background:var(--gold);color:var(--bg);border-color:var(--gold)}

/* ---- apel: 3 iconițe verticale (preluat/nepreluat/respins) + popup editează ---- */
.callpick{display:flex;flex-direction:row;align-items:center;justify-content:center;gap:3px;position:relative}
.callico{width:30px;height:30px;padding:0;border:0;background:none;cursor:pointer;opacity:.4;transition:.15s;line-height:0;border-radius:50%}
.callico svg{width:30px;height:30px;display:block}
.callico:hover{opacity:1}
.callpick.picked .callico{display:none}
.callpick.picked .callico.on{display:block;opacity:1}
.calledit{position:absolute;left:calc(50% + 22px);top:50%;transform:translateY(-50%);z-index:6;width:30px;height:30px;display:inline-flex;align-items:center;justify-content:center;padding:0;background:var(--shell);border:1px solid var(--line2);border-radius:8px;cursor:pointer;color:var(--ink2);box-shadow:0 5px 16px rgba(0,0,0,.35)}
.calledit[hidden]{display:none}
.calledit svg{width:16px;height:16px;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.calledit:hover{color:var(--gold2);border-color:var(--goldline);background:var(--goldsoft)}
.outcmtadd{position:absolute;left:calc(100% + 8px);top:50%;transform:translateY(-50%);z-index:6;width:30px;height:30px;display:inline-flex;align-items:center;justify-content:center;padding:0;background:var(--shell);border:1px solid var(--line2);border-radius:8px;cursor:pointer;color:var(--ink2);box-shadow:0 5px 16px rgba(0,0,0,.35)}
.outcmtadd[hidden]{display:none}
.outcmtadd svg{width:17px;height:17px;stroke:currentColor;fill:none;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
.outcmtadd:hover{color:var(--gold2);border-color:var(--goldline);background:var(--goldsoft)}

/* ---- rezultat: trigger (cerc + săgeată jos) + dropdown cu 4 iconițe ---- */
.outpick{position:relative;display:inline-block}
/* înainte de alegere: cerc cu chenar alb + săgeată jos */
.outtrig{width:30px;height:30px;display:inline-flex;align-items:center;justify-content:center;padding:0;background:none;border:1.6px solid var(--ink2);border-radius:50%;cursor:pointer;color:var(--ink2);transition:.15s}
.outtrig svg{width:15px;height:15px;stroke:currentColor;fill:none;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.outtrig:not(.has):hover{border-color:var(--gold2);color:var(--gold2)}
/* cercul neales pulsează ca să atenționeze angajatul că trebuie ales un rezultat */
@keyframes outpulse{0%{box-shadow:0 0 0 0 rgba(255,255,255,.5)}70%{box-shadow:0 0 0 8px rgba(255,255,255,0)}100%{box-shadow:0 0 0 0 rgba(255,255,255,0)}}
.outtrig:not(.has){animation:outpulse 1.7s ease-out infinite}
.outtrig:not(.has):hover{animation:none}
/* după alegere: doar iconița, mare (cât la Apel), fără chenar */
.outtrig.has{border:0;background:none;width:32px;height:32px}
.outtrig.has svg{width:30px;height:30px;stroke-width:1.7}
.outpick.oc-satisfied .outtrig{color:var(--green)}
.outpick.oc-not_used .outtrig{color:var(--blue)}
.outpick.oc-gift .outtrig{color:var(--gold2)}
.outpick.oc-no_review .outtrig{color:#f7a752}
.outpick.oc-self_emag .outtrig{color:#c084fc}
.outpick.oc-other .outtrig{color:var(--mut2)}
.outpick.oc-problem .outtrig{color:var(--red)}
.outmenu{position:absolute;top:calc(100% + 4px);left:0;z-index:20;min-width:200px;background:var(--shell);border:1px solid var(--line2);border-radius:11px;padding:5px;box-shadow:0 8px 24px rgba(0,0,0,.42);display:flex;flex-direction:column;gap:2px}
.outmenu[hidden]{display:none}
.outitem{display:flex;align-items:center;gap:10px;padding:8px 10px;border:0;background:none;border-radius:8px;cursor:pointer;font-family:inherit;font-size:12.5px;color:var(--ink2);text-align:left;width:100%}
.outitem:hover{background:var(--inset)}
.outitem.on{background:var(--goldsoft)}
.outitem svg{width:27px;height:27px;flex:none;stroke:currentColor;fill:none;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
.outitem.oc-satisfied svg{color:var(--green)}
.outitem.oc-not_used svg{color:var(--blue)}
.outitem.oc-gift svg{color:var(--gold2)}
.outitem.oc-no_review svg{color:#f7a752}
.outitem.oc-self_emag svg{color:#c084fc}
.outitem.oc-other svg{color:var(--mut2)}
.outitem.oc-problem svg{color:var(--red)}
/* comentariu = SUB-RÂND sub iconiță (la „Altceva" / „Există problemă"), NU lărgește coloana Rezultat */
.cmtsub[hidden]{display:none}
.ctbl tr:has(+ .cmtsub:not([hidden])) td{border-bottom:0}   /* linia separatoare trece sub comentariu, nu între */
.ctbl tr:hover + .cmtsub td{background:var(--panel)}
.cmtcell{padding:8px 14px 12px 14px !important}
/* bulă de comentariu cu „codiță" în sus spre iconița de status; codița e parte din chenar */
.outcmt{display:inline-block;position:relative}
.outcmt::before,.cmttext::before{content:"";position:absolute;top:-6px;left:10px;width:11px;height:11px;background:var(--inset);border-left:1px solid var(--line);border-top:1px solid var(--line);transform:rotate(45deg)}
.outcmt:focus-within::before{border-color:var(--goldline)}
.cmtin{width:320px;max-width:100%;min-height:40px;resize:none;font-family:inherit;font-size:13px;color:var(--ink);background:var(--inset);border:1px solid var(--line);border-radius:9px;padding:8px 11px;line-height:1.4;transition:.15s}
.cmtin:focus{outline:none;border-color:var(--goldline)}
.cmtview{display:inline-flex;align-items:flex-start;gap:6px}
.cmttext{position:relative;max-width:320px;font-size:13px;color:var(--ink2);background:var(--inset);border:1px solid var(--line);border-radius:9px;padding:8px 11px;cursor:pointer;white-space:pre-wrap;word-break:break-word;line-height:1.4}
.cmtedit{flex:none;width:26px;height:26px;display:inline-flex;align-items:center;justify-content:center;padding:0;background:var(--shell);border:1px solid var(--line2);border-radius:7px;cursor:pointer;color:var(--ink2)}
.cmtedit[hidden]{display:none}
.cmtedit svg{width:14px;height:14px;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.cmtedit:hover{color:var(--gold2);border-color:var(--goldline);background:var(--goldsoft)}
.callbtn.ok{background:var(--green);color:var(--bg);border-color:var(--green)}
.callbtn.sending{opacity:.5;cursor:default}
/* rând cu acțiunile cabinetului: întâi „Sun de pe", apoi butonul „Începe sesiunea" */
/* min-height = înălțimea butonului, ca rândul să NU se micșoreze când butonul „pleacă" (display:none) */
.cab-actions{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-top:8px;min-height:42px}
.callfrom{display:flex;align-items:center;gap:8px;margin:0}
.callfrom label{font-size:11.5px;color:var(--mut)}
.callfrom select{min-width:180px}

/* ---- apel: status raspuns + rezultat ---- */
.callsel{font-family:inherit;font-size:11.5px;color:var(--ink2);background:var(--inset);border:1px solid var(--line);border-radius:7px;padding:5px 6px;cursor:pointer;min-width:104px;transition:.15s}
.callsel:focus{outline:none;border-color:var(--goldline)}
.callsel:disabled{opacity:.45;cursor:not-allowed}
.callsel[data-val="answered"],.callsel[data-val="satisfied"]{color:var(--green);border-color:var(--greenline);background:var(--greensoft)}
.callsel[data-val="rejected"],.callsel[data-val="problem"]{color:var(--red);border-color:var(--redline)}
.callsel[data-val="no_answer"]{color:var(--mut)}
.callsel[data-val="gift"]{color:var(--gold2);border-color:var(--goldline);background:var(--goldsoft)}

/* ---- filtru produse: patrate clickabile (in loc de dropdown) ---- */
.fgrp-prod{flex-basis:100%}
.prodfilter{display:flex;flex-wrap:wrap;gap:7px;max-height:124px;overflow:auto;padding:2px 0}
.pfchip{display:inline-flex;padding:3px;background:var(--inset);border:1px solid var(--line2);border-radius:10px;cursor:pointer;transition:.15s;line-height:0}
.pfchip img{width:54px;height:54px;object-fit:contain;background:#fff;border-radius:7px;display:block}
.pfchip:hover{border-color:var(--goldline)}
.pfchip.on{border-color:var(--gold);box-shadow:0 0 0 1px var(--gold)}
/* GRUP de produse (role/periuțe/rezerve) = un singur chenar cu mai multe imagini.
   Imaginile rămân la dimensiunea standard (ca celelalte) — doar chenarul e comun. */
.pfchip.pfgroup{gap:7px;align-items:center;border-color:var(--goldline)}
.pfchip.pfgroup.on{border-color:var(--gold)}
.tc.tcgroup{border-color:var(--goldline)}
.tc.tcgroup .tcimgs{display:inline-flex;align-items:center;gap:8px}
.pf-hint{font-size:9.5px;color:var(--mut2);text-transform:none;letter-spacing:0;font-weight:400}

/* ---- status comanda eMAG sub numar ---- */
.ocell{white-space:nowrap}
.ostat{display:inline-block;margin-top:4px;font-family:'Hanken Grotesk',sans-serif;font-size:10px;padding:1px 7px;border-radius:11px;border:1px solid var(--line2);color:var(--mut)}
.ostat.green{color:var(--green);background:var(--greensoft);border-color:var(--greenline)}
.ostat.red{color:var(--red);border-color:var(--redline)}
.ostat.gold{color:var(--gold2);background:var(--goldsoft);border-color:var(--goldline)}

/* ---- cabinet angajat ---- */
.cabinet{padding:18px 22px 20px;border-bottom:1px solid var(--line);background:var(--panel)}
.cab-greet{font-family:'Fraunces',serif;font-weight:600;font-size:23px;color:var(--ink-strong);margin-bottom:14px}
.cab-sub{font-size:10.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--mut);margin-bottom:10px}
.tocall{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:16px}
.tc{display:flex;align-items:center;gap:11px;background:var(--inset);border:1px solid var(--line2);border-radius:11px;padding:8px 14px 8px 8px;cursor:pointer;transition:.15s}
.tc:hover{border-color:var(--goldline)}
.tc.on{border-color:var(--gold);box-shadow:0 0 0 1px var(--gold);background:var(--goldsoft)}
/* info „lista blocată cât e sesiunea în curs" — NOTIFICARE INDEPENDENTĂ fixată sus în
   fereastră (overlay, NU în flux → nu modifică dimensiunea celulelor), chenar PORTOCALIU */
.lockinfo{position:fixed;top:16px;left:50%;transform:translateX(-50%) translateY(-16px);z-index:600;
  border:1.5px solid #f7a752;background:var(--inset);color:var(--ink-strong);border-radius:11px;
  padding:11px 18px;font-size:13px;font-weight:600;box-shadow:0 12px 34px rgba(0,0,0,.42);
  opacity:0;pointer-events:none;transition:opacity .22s,transform .22s;max-width:90vw;text-align:center}
.lockinfo.show{opacity:1;transform:translateX(-50%) translateY(0)}
.tc img{width:48px;height:48px;object-fit:contain;background:#fff;border-radius:8px;flex:none}
.tc .tcv{font-family:'Archivo',sans-serif;font-size:13px;color:var(--ink2)}
.tc .tcv b{font-size:19px;color:var(--gold2);font-weight:700}
.tc .tcn{font-size:11px;color:var(--mut);max-width:160px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cab-start{font-size:14px;padding:11px 24px}

/* ---- widget sesiune — FIXAT în colțul dreapta-sus, rămâne acolo la scroll ---- */
.sessbox{position:fixed;top:12px;right:16px;z-index:1200;display:inline-flex;align-items:center;gap:9px;background:var(--inset);border:1px solid var(--line2);border-radius:22px;padding:5px 6px 5px 14px;box-shadow:0 10px 30px rgba(0,0,0,.34);transition:opacity .18s}
.sessbox[hidden]{display:none}
.sessbox.pop{animation:sessPop .46s cubic-bezier(.34,1.56,.64,1)}
@keyframes sessPop{0%{transform:scale(.5);opacity:.25}62%{transform:scale(1.08)}100%{transform:scale(1);opacity:1}}
/* „proiectilul" care zboară din butonul „Începe sesiunea" în colț și devine widgetul */
.sess-fly{position:fixed;left:0;top:0;z-index:401;display:inline-flex;align-items:center;gap:8px;background:var(--inset);border:1px solid var(--goldline);border-radius:22px;padding:6px 15px;font-size:12.5px;font-weight:600;color:var(--ink-strong);box-shadow:0 12px 34px rgba(0,0,0,.45);pointer-events:none;white-space:nowrap;will-change:transform,opacity}
/* rezumatul sesiunii încheiate — card în colțul dreapta-sus, cu butonul OK */
.sess-summary{position:fixed;top:16px;right:18px;z-index:402;width:230px;background:var(--inset);border:1px solid var(--line2);border-radius:16px;padding:14px 16px;box-shadow:0 16px 40px rgba(0,0,0,.42);animation:sessPop .42s cubic-bezier(.34,1.56,.64,1)}
.sess-summary .ss-head{font-family:'Fraunces',serif;font-weight:600;font-size:14.5px;color:var(--ink-strong);margin-bottom:10px}
.sess-summary .ss-row{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:12.5px;color:var(--mut);padding:4px 0}
.sess-summary .ss-row b{color:var(--ink-strong);font-weight:600;font-variant-numeric:tabular-nums;white-space:nowrap}
.sess-summary .ss-ok{margin-top:13px;width:100%;padding:9px;border:0;border-radius:9px;background:var(--gold);color:var(--bg);font-weight:700;font-size:13px;cursor:pointer;transition:.15s}
.sess-summary .ss-ok:hover{filter:brightness(1.07)}
.sess-dot{width:8px;height:8px;border-radius:50%;flex:none}
.sess-dot.ok{background:var(--green);animation:pulse 1.6s infinite}
.sess-dot.warn{background:#e8c14a}
.sess-txt{font-size:12px;color:var(--ink2);white-space:nowrap}
.sess-txt b{font-family:'Archivo',sans-serif;font-variant-numeric:tabular-nums}
.sess-txt.ok b{color:var(--green)}
.sess-txt.warn{color:#caa83e}
.sess-txt.warn b{color:#e8c14a}
.sess-pause{font-size:10.5px;color:#caa83e;white-space:nowrap}
.rbtn{width:30px;height:30px;border-radius:50%;border:1px solid var(--line2);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;flex:none;transition:.15s;background:var(--panel)}
.rbtn svg{width:14px;height:14px;fill:currentColor;stroke:none}
.rbtn.pause,.rbtn.play{color:#caa83e;border-color:var(--goldline);background:var(--goldsoft)}
.rbtn.pause:hover,.rbtn.play:hover{background:#e8c14a;color:#1a1408;border-color:#e8c14a}
.rbtn.stop{color:var(--red);border-color:var(--redline)}
.rbtn.stop:hover{background:var(--red);color:var(--bg)}

/* ---- sesiuni precedente ---- */
.sesswrap{overflow:auto;max-height:62vh}
.paidchk{width:17px;height:17px;accent-color:var(--green);cursor:pointer}
/* sesiuni grupate pe saptamana */
.wgroup{margin-bottom:13px;border:1px solid var(--line2);border-radius:11px;overflow:hidden}
.wghead{display:flex;align-items:center;gap:14px;padding:9px 14px;background:var(--inset);border-bottom:1px solid var(--line);flex-wrap:wrap}
.wglabel{font-family:'Archivo',sans-serif;font-weight:600;font-size:13px;color:var(--ink-strong)}
.wgop{color:var(--gold2)}
.wgtot{font-size:12px;color:var(--mut);flex:1}
.wgtot b{font-family:'Archivo',sans-serif;color:var(--ink-strong)}
.wgpaid{flex:none}
.wgchk{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--ink2);cursor:pointer}
.wgchk input{width:16px;height:16px;accent-color:var(--green);cursor:pointer}
.wgtbl td{padding:7px 14px;font-size:12px;border-bottom:1px solid var(--rowline)}
.wgtbl tr:last-child td{border-bottom:0}

/* ---- buton secundar ---- */
.btn-ghost{font-family:inherit;font-size:13px;color:var(--ink2);background:var(--inset);border:1px solid var(--line2);border-radius:9px;padding:9px 16px;cursor:pointer;transition:.15s}
.btn-ghost:hover{border-color:var(--goldline);color:var(--gold2)}
.btn-primary.sm{font-size:11.5px;padding:6px 12px;flex:none}

/* ---- modal compunere SMS ---- */
.compose-meta{display:grid;grid-template-columns:1fr 1fr;gap:8px 14px;background:var(--inset);border:1px solid var(--line);border-radius:11px;padding:12px 14px}
.compose-meta .cm-l{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.05em;color:var(--mut);margin-bottom:2px}
.compose-meta b{font-size:13px;color:var(--ink-strong)}
#composeBody{resize:vertical;min-height:96px;line-height:1.5}
.compose-count{font-size:11px;color:var(--mut)}
.compose-count code{font-family:'Archivo',monospace;color:var(--gold2);background:var(--inset);border-radius:4px;padding:0 4px;font-size:10.5px}
.compose-count .clink{font-family:'Archivo',monospace;color:var(--gold2);word-break:break-all}
.kindsel{display:flex;gap:8px}
.kbtn{flex:1;font-family:inherit;font-size:12px;font-weight:600;color:var(--mut);background:var(--inset);border:1px solid var(--line);border-radius:9px;padding:9px 10px;cursor:pointer;transition:.15s}
.kbtn:hover:not(:disabled){color:var(--ink2);border-color:var(--line2)}
.kbtn.on{color:var(--bg);background:var(--gold);border-color:var(--gold)}
.kbtn:disabled{opacity:.4;cursor:not-allowed}
.compose-actions{display:flex;justify-content:flex-end;gap:10px}
.modalerr.pend{color:var(--gold2);border-color:var(--goldline);background:var(--goldsoft)}
.modalerr.okmsg{color:var(--green);border-color:var(--greenline);background:var(--greensoft)}

/* ---- modal sabloane ---- */
.modalcard.wide{max-width:640px;max-height:84vh;overflow:auto}
/* Ferestrele înalte se derulează: mesajul de eroare rămâne lipit sus, ca să fie văzut
   indiferent unde e utilizatorul în listă. Fără asta, un mesaj pus jos trecea neobservat. */
.modalcard.wide .modalerr{position:sticky;top:0;z-index:6;box-shadow:0 6px 18px rgba(0,0,0,.45)}
.modalerr.flash{animation:errflash .45s ease-in-out 2}
@keyframes errflash{0%,100%{transform:translateX(0)}25%{transform:translateX(-4px)}75%{transform:translateX(4px)}}
.tpl-hint{font-size:11.5px;color:var(--mut);line-height:1.5}
.tpl-hint code{font-family:'Archivo',monospace;color:var(--gold2);background:var(--inset);border-radius:4px;padding:0 4px;font-size:11px}
.tpl-list{display:flex;flex-direction:column;gap:10px}
.tpl-row{display:flex;align-items:flex-start;gap:11px;padding-bottom:10px;border-bottom:1px solid var(--rowline)}
.tpl-row:last-child{border-bottom:0}
.tpl-mid{flex:1;min-width:0;display:flex;flex-direction:column;gap:6px}
.tpl-name{font-size:12.5px;font-weight:600;color:var(--ink-strong)}
.tpl-area{resize:vertical;min-height:46px;line-height:1.45;width:100%}

@media(max-width:720px){
  .filters{gap:9px;padding:12px}
  .fgrp .periodsel,.fgrp .finput{min-width:100px}
  .compose-meta{grid-template-columns:1fr}
}

/* marca METRIX + receptor verde pe paginile Work (înlocuiește vechiul wordmark „WORK") */
.metrix-brand{display:inline-flex;align-items:center;gap:14px;line-height:0;background:none;padding:0;border:0;border-radius:0}
.metrix-brand.fbsm{gap:11px}
.metrix-brand .flogo{height:30px;width:auto;fill:var(--logo-ink)}
.metrix-brand.fbsm .flogo{height:21px}
.metrix-brand .fphone{height:24px;width:24px;fill:var(--green)}
.metrix-brand.fbsm .fphone{height:18px;width:18px}
/* receptor verde decorativ lângă logo (analog cerculețului de pe dashboard) */
.ccphone{display:inline-flex;align-items:center;line-height:0}
.ccphone svg{width:16px;height:16px;fill:var(--green)}
/* titlu discret „Suport Clienți" lângă logo, în stilul site-ului */
.cctitle{font-size:12.5px;font-weight:500;letter-spacing:.01em;color:var(--mut);padding-left:9px;margin-left:3px;border-left:1px solid var(--line2);white-space:nowrap}
@media (max-width:560px){.cctitle{display:none}}
.cab-hint{font-size:12px;color:var(--mut);line-height:1.5;margin:-4px 0 12px}

/* meniu hamburger (adună butoanele din antet) */
.hmenu{position:relative;display:inline-flex}
.hmenu-panel{position:absolute;top:calc(100% + 8px);right:0;min-width:216px;background:var(--shell);border:1px solid var(--line2);border-radius:12px;padding:6px;box-shadow:0 16px 42px rgba(0,0,0,.5);z-index:300;display:flex;flex-direction:column;gap:2px}
.hmenu-panel[hidden]{display:none}
.hmenu-panel .iconbtn{width:100%;height:auto;justify-content:flex-start;gap:11px;padding:9px 11px;border-radius:9px;color:var(--ink2)}
.hmenu-panel .iconbtn:hover{background:var(--panel);color:var(--ink-strong)}
.hmenu-panel .iconbtn svg,.hmenu-panel .ticon svg{width:19px;height:19px;flex:none}
.hmenu-panel .ticon{display:inline-flex;align-items:center;line-height:0}
.hmenu-panel .mlabel{font-size:13px;font-weight:500;white-space:nowrap}

/* ---------- editor grupuri de produse (seller) ---------- */
.cab-sub .grpbtn{margin-left:10px;font-family:inherit;font-size:11px;text-transform:none;letter-spacing:0;color:var(--gold2);background:var(--inset);border:1px solid var(--goldline);border-radius:7px;padding:3px 10px;cursor:pointer;vertical-align:middle;transition:.15s}
.cab-sub .grpbtn:hover{background:var(--goldsoft)}
.grphint{font-size:12px;color:var(--mut);line-height:1.5}
.grplist{display:flex;flex-direction:column;gap:8px}
.grow{display:flex;align-items:center;gap:10px;background:var(--inset);border:1px solid var(--goldline);border-radius:10px;padding:7px 9px}
.grow .gimgs{display:inline-flex;align-items:center;gap:5px;flex:none}
.grow .gimgs img{width:30px;height:30px;object-fit:contain;border-radius:6px;background:var(--panel)}
.grow .gname{flex:1;min-width:80px}
.grow .gdel{width:28px;height:28px;flex:none;border:1px solid var(--redline);color:var(--red);background:transparent;border-radius:7px;cursor:pointer;font-size:13px;line-height:1;transition:.15s}
.grow .gdel:hover{background:var(--redsoft,rgba(240,90,90,.14))}
/* card listă = rândul cu produse + rândurile de setări (perioadă / așteptare) */
.gcard{background:var(--inset);border:1px solid var(--goldline);border-radius:10px;padding:8px 9px;display:flex;flex-direction:column;gap:8px}
.gcard .grow{background:transparent;border:0;padding:0}
.gsettings{display:flex;flex-direction:column;gap:6px}
.gsline{display:flex;align-items:center;gap:9px;flex-wrap:wrap;min-height:30px}
.gsetk{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--mut);min-width:132px}
.gsval{display:inline-flex;align-items:center;gap:7px;flex-wrap:wrap}
.gsettrig{font-size:12.5px;color:var(--gold2);cursor:pointer;text-decoration:underline dotted;text-underline-offset:3px}
.gsettrig:hover{filter:brightness(1.12)}
/* valoarea setată: text punctat-editabil (ca cifrele din pagina Produse) */
.gsetv.ed-val{font-size:12.5px;color:var(--ink);cursor:pointer;text-decoration:underline dotted;text-decoration-color:color-mix(in srgb,var(--gold2) 40%,transparent);text-underline-offset:3px}
.gsetv.ed-val:hover{text-decoration-color:var(--gold2)}
.gbang{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;border-radius:50%;font-size:11px;font-weight:700;line-height:1;background:var(--goldsoft);color:var(--gold2);cursor:help;flex:none}
.gbang.pulse{background:var(--gold2);color:#1a1205;animation:gbangpulse 1.35s ease-in-out infinite}
@keyframes gbangpulse{0%,100%{box-shadow:0 0 0 0 rgba(212,175,90,.55)}50%{box-shadow:0 0 0 6px rgba(212,175,90,0)}}
/* editare inline (fără panou dedesubt) */
.gsval .finput{padding:5px 8px;font-size:12.5px}
/* celulă dată: exact cât să încapă zz.ll.aaaa, la fel pe desktop și mobil */
.dp-in{width:92px;text-align:center;cursor:pointer;caret-color:transparent}
.gp-inf{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;color:var(--ink2);cursor:pointer;text-transform:none;letter-spacing:0}
.gp-inf input{accent-color:var(--gold2)}
.gp-inflab{min-width:8px;text-align:center}
.gp-endwrap{display:inline-flex;align-items:center;gap:6px}
.gp-endwrap[hidden]{display:none}
.gs-ok{font-family:inherit;font-size:11.5px;font-weight:600;color:var(--gold2);background:var(--goldsoft);border:1px solid var(--goldline);border-radius:7px;padding:4px 13px;cursor:pointer;text-transform:uppercase;letter-spacing:.04em;transition:.15s}
.gs-ok:hover{filter:brightness(1.12)}
@media (max-width:560px){.gsetk{min-width:0}}
/* mini-calendar propriu */
.dpcal{position:fixed;z-index:100000;width:210px;background:var(--shell);border:1px solid var(--line2);border-radius:11px;padding:9px;box-shadow:0 12px 34px rgba(0,0,0,.5);font-family:inherit}
.dpcal[hidden]{display:none}
.dphead{display:flex;align-items:center;justify-content:space-between;margin-bottom:7px}
.dptitle{font-size:12.5px;font-weight:600;color:var(--ink)}
.dpnav{width:26px;height:26px;border:1px solid var(--line2);background:var(--inset);color:var(--ink);border-radius:7px;cursor:pointer;font-size:15px;line-height:1;transition:.15s}
.dpnav:hover{border-color:var(--goldline);color:var(--gold2)}
.dpgrid{display:grid;grid-template-columns:repeat(7,1fr);gap:2px}
.dpw{font-size:9.5px;color:var(--mut);text-align:center;padding:2px 0}
.dpd{border:0;background:transparent;color:var(--ink2);border-radius:6px;padding:5px 0;font-size:12px;cursor:pointer;font-family:inherit;transition:.12s}
.dpd:hover{background:var(--goldsoft);color:var(--ink)}
.dpd.on{background:var(--gold2);color:#1a1205;font-weight:700}
.dpd.off{opacity:.28;cursor:not-allowed}
.dpd.off:hover{background:transparent;color:var(--ink2)}
.grpnewbar{display:flex;gap:10px;align-items:center}
.grpnewbar .finput{flex:1;min-width:120px}
.grpgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(112px,1fr));gap:8px}
.gpc{display:flex;flex-direction:column;align-items:center;gap:6px;background:var(--inset);border:1.5px solid var(--line2);border-radius:10px;padding:9px 7px;cursor:pointer;text-align:center;transition:.12s}
.gpc:hover{border-color:var(--goldline)}
.gpc img{width:52px;height:52px;object-fit:contain;border-radius:7px;background:var(--panel)}
.gpc .gpn{font-size:10.5px;line-height:1.25;color:var(--ink2);max-height:2.5em;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}
.gpc.sel{border-color:var(--gold2);background:var(--goldsoft)}
.gpc.ingroup{opacity:.4;cursor:default}
.gpc.ingroup:hover{border-color:var(--line2)}
.grpfoot{display:flex;justify-content:flex-end}

/* bulina roșie din meniu: câte recenzii așteaptă verificarea sellerului */
.mbadge{margin-left:auto;min-width:19px;height:19px;padding:0 6px;border-radius:999px;background:#e0483d;color:#fff;font-size:11px;font-weight:700;line-height:19px;text-align:center;font-variant-numeric:tabular-nums;flex:none}
.mbadge[hidden]{display:none}

/* ── „a mai fost sunat": rând propriu, imediat sub comanda ────────────────────────── */
.prevsub > td{padding:0 14px 9px !important;border-top:0 !important}
.ctbl tr:has(+ .prevsub) td{border-bottom:0}   /* linia separatoare trece sub mențiune */
.ctbl tr:hover + .prevsub td{background:var(--panel)}
.prevcall{display:inline-flex;align-items:center;gap:8px;margin-right:8px;max-width:100%;
  padding:5px 12px 5px 9px;border-radius:9px;font-size:11.5px;line-height:1.4;
  color:#c78a24;background:rgba(205,169,106,.10);border:1px solid rgba(205,169,106,.30)}
.prevcall.alt{color:#5aa9e6;background:rgba(90,169,230,.10);border-color:rgba(90,169,230,.30)}
.prevcall .pcico{width:13px;height:13px;flex:none;opacity:.9}
.prevcall b{font-weight:700}
.prevcall i,.prevcall em,.prevcall u{font-style:normal;text-decoration:none;font-weight:600;opacity:.82;
  min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.prevcall i{max-width:260px}                    /* numele de produs eMAG e uriaș */
.prevcall i::before,.prevcall em::before,.prevcall u::before{content:"·";margin-right:8px;opacity:.55}
.prevcall u{opacity:.6;font-weight:500;font-variant-numeric:tabular-nums}
@media(max-width:900px){
  .prevcall{flex-wrap:wrap;gap:5px}
  .prevcall u{display:none}
}

/* ---- pastila cu creditele de call center (antet, în stânga hamburgerului) ---- */
.credpill{display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 12px 0 10px;border-radius:20px;
  background:var(--goldsoft);border:1px solid var(--goldline);color:var(--gold2);
  font-size:12px;text-decoration:none;white-space:nowrap;transition:.15s;margin-right:8px}
.credpill[hidden]{display:none}
.credpill:hover{border-color:var(--gold)}
.credpill svg{width:17px;height:17px;flex:none;stroke:none}
.credpill b{font-weight:600;font-variant-numeric:tabular-nums;color:var(--ink-strong)}
.credpill.low{border-color:#b7791f;background:rgba(240,165,0,.10);color:#f0a500}
.credpill.low b{color:#f0a500}
.credpill.out{border-color:#e0413e;background:rgba(224,65,62,.12);color:#e0413e}
.credpill.out b{color:#e0413e}

.hmenu-panel .ccfill svg{fill:currentColor;stroke:none}